Glankler Brown Business Law. Period.

Topic: management

Tenant Security Deposits

Posted by Josh Kahane on May 11th, 2012

Most residential leases and rental agreements in Tennessee require a security deposit prior to occupancy by the tenant.  The security deposit is intended to cover damage to the premises beyond normal wear and tear and to cushion the financial blow for ownership in the event the tenant skips out early on the lease without paying. 




Topics: lease, rental agreement, security deposit, damages, wear and tear, multi-family, Uniform Residential Landlord Tenant Act, management, tenant, occupancy, damage report, compliance

Service Members Civil Relief Act

Posted by Josh Kahane on March 29th, 2012

The Service Members Civil Relief Act (SCRA) a/k/a H.R. 100, signed into law on December 19, 2003, by then President George W. Bush, includes provisions which protect service members from evictions during the course of their active service.  

If a service member is (1) leasing an apartment, (2) the apartment is in the name of the service member, and (3) the service member has put management on notice of their active status, SCRA protects the service member who's monthly rent is $2,400.00 or less, from being evicted for a period of time if/when the service member has been deployed for active duty.  

SCRA does not absolutely prevent a landlord from serving a termination notice for th non-payment of rent; but if the landlord knows of the military status, the landlord when filing suit must tell the court that the tenant is an active service member and the judge will then decide whether the service member’s status in the military materially affects his or her ability to pay the rent. 

If the judge determines that status in the military materially affects the service member’s ability to pay the rent, the judge may stay the eviction for up to three months. If the judge decides otherwise, the lawsuit will continue and may result in an eviction.

In order for a service member to exercise his/her protection under the SCRA, the service member must demonstrate the following: 

1.         The lease was entered into prior to the commencement of active duty service.

2.         The service member put management on notice of the military status at the time the lease was signed.

3.         The lease was signed by or on behalf of the service member.

4.         The apartment is occupied by either the active duty service member or the service member's dependents.

5.         Military service materially affects his or her ability to pay rent.

6.         The service member is currently in military service or was called to active-duty for a period of 180 days or more.

The service member must promptly deliver written notice to the landlord any time he/she is called to active duty or receives orders for active duty and must provide a copy of the reassignment or deployment order to management in order to implicate the protection. Oral notice is not sufficient.            

Should you have any questions regarding the Service Members Civil Relief Act or how it might impact a tenant on your property, please do not hesitate to contact me at (901) 576-1701.

Topics: military, Service Members Civil Relief Act, service member, President Bush, deployment, rent, lease, non-payment, landlord, active duty, reassignment order, management, eviction, SCRA, termination notice, tenant

Shelby County District Attorney's Drug Dealer Eviction and Anti-Trespass Initiatives

Posted by Josh Kahane on March 14th, 2012


Administered by the West Tennessee Violent Crime and Drug Task Force, the Drug Dealer Eviction Program seeks to assist property management prosecute the claims necessary to remove drug dealers from neighborhoods and multi-family residential apartment complexes.

If a drug offense occurs in a rental property and involves drug possession with intent to sell, the violator is now subject not only to criminal prosecution but immediate eviction as well.  If management has not already begun the eviction process, the District Attorney’s Office will send a “Notice of Illegal or Drug Related Activity” to the landlord or management company.  Upon receipt, management must proceed with filing and prosecuting an eviction, or else, the law allows the District Attorney’s Office to proceed with the eviction on management’s behalf. 

The District Attorney’s Office has door-hangers, brochures and signs that can be used by management to         encourage citizens to call in tips to Crime Stoppers about drug dealing at multi-family complexes.  

For more information, the District Attorney’s Drug Dealer Evictions Task Force can be reached at 901-545-3433.



The recently announced Anti-Trespass Initiative is a program sponsored by the District Attorney's Office and executed by the Memphis Police Department and Shelby County Sheriff's Department.  The Initiative aims at assisting multi-family owners and management companies in keeping people out of apartment communities unless they are tenants or invited guests. 

Under this program, participating properties allow the Memphis Police    Department and the Sheriff’s Department free access to the property, with the ability to arrest for criminal trespass anyone who is not a tenant, a   family member of a tenant, or an invited guest. 

In order to enroll in the Anti-Trespass Initiative, property management must contact Jackie Condrey, Investigator for the Shelby County District Attorney's Office, at (901) 222-1397.  Properties will be asked to sign a participant affidavit, place “No Trespass” signs on property, and notify   tenants, in writing, of the property’s participation in the anti-trespass initiative. 

Once these steps are accomplished, the property will be considered an active participant in the program and the      District Attorney's Office will notify the local police precinct to start inspections for anyone that is not authorized to be on the property. 

Both the Drug Dealer Eviction and Anti-Trespass Initiatives are valuable tools that management can, and should, utilize to help maintain a safe and productive environment on property. 

Should you have any questions regarding either of these initiatives, please do not hesitate to contact me at (901) 576-1701.



Topics: drug dealer, drugs, anti-trespass, trespass, drug task force, violent crime, drug possession, eviction, Shelby County, management, District Attorney, illegal, drug-related activity, invited guests, tenants, access, property, criminal trespass, family member, initiative

Service & Comfort Animals- Must Landlords Make Accommodations?

Posted by Josh Kahane on January 31st, 2012

Owners and management companies may, at their discretion, decide whether or not to implement no-pet    policies at a particular apartment community.  A no pet policy prohibits tenants from keeping pets of any kind in their apartments; however, owners and management companies have certain legal obligations to make   accommodations to allow certain specific types of animals to reside with a tenant in an apartment even when those apartments are in communities with clear no pet policies.

The law views service and comfort animals, not as pets, but as day-to-day needs of individuals suffering from physical and/or mental disabilities.  Because of this, management is required to make reasonable                accommodations to allow the presence of the animals in the homes of those who can show the requisite need.

Service Animals

A service animal is one which is individually trained to the requirements of an individual with a disability, such as protection, rescue, pulling a wheelchair, or fetching dropped items.  Guide animals for the blind or visually impaired, signal animals for the deaf or hearing impaired, and service animals for other disabled people are  all service animals and not considered pets under the law.  The law (both at the federal and state level)      specifically prohibits management from refusing to rent to a disabled person who needs a service animal.   Instead, the law requires that management make reasonable accommodations to allow the disabled            individual the use and assistance of the dedicated service animal.

 Comfort Animals  

Unlike service animals, there is no law or regulation which specifies that management must allow a disabled person to have a comfort animal.    While a service animal is trained to perform physical acts to aid a disabled person, a comfort animal provides love, reassurance, social interaction and other emotional benefits.  Advocates of comfort animals say that they  provide substantial health benefits, particularly to emotionally disabled persons.

While comfort animals are not within the specific protections afforded    service animals under federal and state disability and housing laws,       disabled tenants are provided rights to keep comfort animals in apartment communities with no pet policies if they can provide documentation which shows that a medical professional believes that the animal is necessary for the individual’s health, use, and enjoyment of the apartment.

 What Management Should Do

Prior to accepting a service or comfort pet in an apartment community with a no pet policy, the tenant should be asked to provide proof of the disability and of the need for the animal.  The tenant is not required to      provide any particular kind of proof, but must present some evidence that an accommodation by              management is necessary.  If the animal has an official tag or license showing that it is a service animal, management can probably rely on that as evidence.  However, since comfort animals are not eligible for such tags or licenses, tenants who need a comfort animal must show it is necessary by order of a physician or mental health professional.

Interestingly and importantly, in communities where pets are allowed with a pet deposit, pet deposits should not be charged for tenants with service or comfort animals as they are not considered pets.

A landlord who receives a request to allow a service or comfort animal is best served seeking legal counsel. Each situation is unique and the ever changing law and particular tenant's circumstance may alter           management’s ultimate decision.

Should you have any questions regarding service or comfort pets or the applicable law, please do not        hesitate to contact me at (901) 576-1701.

Topics: landlords, tenants, animals, service animals, no-pets, no-pets policy, disability, management, comfort animal, medical professional, mental health professional, social interaction, reassurance, emotional benefits, pet deposit, pets, owners

Satellite Dishes: Landlords’ Rights to Protect vs. Tenants’ Rights to Enjoy

Posted by and Josh Kahane on December 14th, 2011

Increasingly, multi-family owners and management companies are facing issues relating to tenants who hire independent third parties to install satellite dishes on the exterior of their apartments. These    dishes provide television, phone, and internet services to the tenant.  The law seeks to balance the rights of multi-family owners and management companies to protect their properties with the tenants’ lease based contractual right to enjoy their apartments.  

The Federal Communications Commission (FCC), an independent agency of the United States government which regulates all aspects of broadband media, allows multi-family owners and management companies to prohibit placement of satellite dishes in places which might potentially damage or compromise the exterior of the complex’s building, while at the same time prohibiting owners and management companies from “unreasonably” objecting to installation of “pizza-style” satellite dishes, not larger than one meter in diameter, when installed in safe and non-damaging locations.

Specifically, multi-family owners and management companies may prohibit placement of  satellite dishes on the following areas:

-  Rooftops

-  Window Sills

-  Common Use Balconies

-  Breeze-Ways

-  Stairwells

-  Exterior Walls

However, multi-family owners and management companies, may not  “unreasonably” prevent tenants from installing satellite dishes on private balconies, private patios, and private gardens, so long as, no holes are drilled in outsides walls, the roof, windows, or balcony railings.

Should you have any questions regarding the FCC regulations in specific, or satellite dishes in general, please do not hesitate to contact Josh Kahane at (901) 576-1701.





Topics: satellite dishes, tenants, multi-family, owners, management companies, apartments, home, internet, television, lease, contracts

When VIOLENCE strikes YOUR property...

Posted by Josh Kahane on December 14th, 2011

Owners and managers owe a legal duty to their tenants to provide, as much as possible, a safe place to live.  But even the most effective managers and on-site security staff, face incidences of violence involving a tenant or the invited guest of a tenant and, even more often, on-site staff in the leasing office can be    subjected to threats of violence against them or the property by disgruntled tenants.  In these circumstances, it is most important to quickly apply the protection offered under the Landlord Tenant Act to  remove the tenant from the property and ensure the safety and well-being of all other people on site.



Topics: multi-family, landlord, tenant, violence, lease, URLTA, Landlord Tenant Act, owners, management, FED, vacate